Delivery Policy

Delivery Policy

Last reviewed: August 2026

At Everyday Home Solutions, we aim to make ordering simple and transparent. This policy explains how order confirmation, delivery charges, estimated delivery times and shipment updates work.

Order Confirmation

Orders placed through our website or converted from a confirmed WhatsApp enquiry are reviewed before processing. We may contact you by phone or WhatsApp to confirm your order, delivery details and product availability.

Submitting an order does not necessarily mean that it has already been dispatched. Processing begins after the required order checks are completed.

Delivery Areas

We deliver to serviceable locations in Pakistan through available supplier and courier networks. Delivery availability may vary by city, area, product and courier coverage.

If your location cannot currently be served, we will contact you before dispatch.

Estimated Delivery Time

For locally sourced products, delivery will normally be expected within approximately 3–5 business days after order confirmation and processing.

This is an estimate rather than a guaranteed delivery date. Remote locations, public holidays, weather, supplier processing, stock availability and courier conditions may cause delays.

Some products may have a different delivery estimate. Where applicable, the product page or our support team will provide the relevant information.

Cash on Delivery

Cash on Delivery (COD) is available where shown during ordering. Payment is normally collected when the parcel is delivered.

Delivery Charges

Any applicable delivery charge is shown during checkout or communicated before the order is confirmed. Delivery charges may vary for certain products or destinations.

Order Tracking

Where courier tracking is available, tracking details may be added to your order after dispatch. Customers may also contact us through our configured support channels for an order update.

Incorrect or Incomplete Address

Customers are responsible for providing a correct mobile number and complete delivery address. Incorrect or incomplete information may delay or prevent delivery.

Product or Stock Unavailability

Our products may be sourced through third-party suppliers and fulfilment partners, including products available through Markaz. Supplier availability can change.

If an ordered product becomes unavailable before dispatch, we may contact you to offer an alternative, wait for availability, or cancel the affected item/order.

Delivery Delays

We work with external suppliers and courier partners and cannot guarantee that every shipment will arrive within an exact timeframe. If a significant delay occurs, please contact us so we can check the available shipment information.

Order Cancellation

If you wish to cancel an order, contact us as soon as possible. Cancellation is easiest before the order has been dispatched. Once a parcel has entered the courier process, cancellation may not always be possible.

Contact

For delivery questions, order confirmation or tracking help, please use the Contact Us page or the official WhatsApp support method shown on Everyday Home Solutions.