Privacy Policy

Privacy Policy

Last reviewed: August 2026

Everyday Home Solutions respects the privacy of customers and website visitors. This Privacy Policy explains the types of information we may collect, why we use it and when it may need to be shared with service providers involved in operating or fulfilling an order.

Information We May Collect

Depending on how you use the website, we may collect information such as:

• Name
• Mobile or WhatsApp number
• Email address
• Delivery address and location details
• Products ordered and order history
• Customer messages and support enquiries
• Newsletter subscription email
• Basic website interaction and analytics information

Why We Use Information

We may use information to:

• Process and manage orders
• Confirm customer and delivery details
• Arrange product fulfilment and delivery
• Provide customer support
• Manage returns, cancellations and order issues
• Maintain stock and operational records
• Protect the website and reduce misuse
• Understand website and product performance
• Improve the shopping experience
• Send communications that a customer has requested or agreed to receive

Suppliers, Fulfilment Partners and Couriers

To fulfil an order, necessary customer and delivery information may need to be provided to relevant suppliers, fulfilment providers or courier companies.

For products processed through third-party fulfilment services, including Markaz where applicable, the information required to process and deliver the order may be provided to that service.

We do not provide customer information to third parties merely for unrelated advertising purposes.

Analytics and Tracking

The website may use first-party analytics and, when configured, third-party measurement services such as Google Analytics or Meta Pixel to understand website activity and ecommerce performance.

Optional third-party tracking is subject to the website's configured privacy controls. Customers may also use browser privacy signals and settings where supported.

Cookies and Sessions

The website may use cookies or similar browser storage that are necessary for functions such as sessions, cart activity, security and website operation.

Newsletter

If you voluntarily subscribe to our newsletter, your email address may be stored so that requested store updates or useful content can be sent to you.

Order and Business Records

Some order, customer, accounting, security and audit information may need to be retained for legitimate operational, legal, fraud-prevention or record-keeping purposes.

We aim to retain information only for as long as reasonably necessary for the purpose for which it is used.

Data Security

We use reasonable technical and organisational measures intended to protect information. However, no online system or transmission method can be guaranteed to be completely secure.

Payment Information

Cash on Delivery may be available for orders. If another payment method is enabled, customers should follow only the payment instructions provided through our official channels.

Everyday Home Solutions does not currently ask customers to send card details through ordinary contact messages or WhatsApp.

Your Choices

You may contact us if you believe your contact information is incorrect or if you have a reasonable privacy-related request concerning information associated with you, subject to applicable record-keeping requirements.

External Services

Third-party suppliers, couriers, analytics providers and other services may operate under their own privacy practices and policies.

Changes to This Policy

We may update this Privacy Policy if our website features, suppliers, fulfilment processes or legal requirements change. The latest version and its updated date will be displayed on this page.

Contact

For privacy-related questions, please contact Everyday Home Solutions through the official Contact Us page or other verified contact information displayed on our website.